FAQS

 DO YOU SELL TO THE PUBLIC OR ELECTRICAL CONTRACTORS?

UGE Lighting Pty Ltd is a manufacturing wholesaler and therefore only sell through to Lighting Retailers and Electrical Wholesalers.

HOW CAN I OPEN AN ACCOUNT WITH YOU?

To open an account with us, you must be a lighting supplier.

If you are a lighting supplier and would like to open an account, please fill up the form here.

If you have other enquiry regarding account, please contact us at accounts@unitedglobal com.au, we would love to hear from you!

CAN I PICK UP MY ORDER?

Yes

You can pick your order during our business hours of Monday to Friday from 8:30am-4:30pm. Please contact the sales team on (03) 9415 7992 to confirm what time your order will be ready.

HOW MUCH IS THE SHIPPING CHARGE?

From 1ST JANUARY 2025, due to the complex structure of the current business environment and the changing needs of our varied customer base, UGE will enforce the following here.

ARE SPECIFICATION SHEETS FOR EACH PRODUCT AVAILABLE?

Specification sheets are available on each product's respective website. 

Including Data Sheets, IES Files and Installation Instructions.